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Table of Content: Program Competencies

The Library: Types, Mission, and Roles

The mission and roles of a library in its community and the mission of libraries.

The goal of collection management is to determine the needs of the community and provide them with those resources. 

Reading Books Makes You Better

Ordering and Processing 

Colourful Pile of Old Books

Library Education for Users and Staff

  • Delivering basic library user and library staff education, including in-person training and the creation of library guides.

  • Assisting library patrons in the use of library resources.

e-Reference Shelf

Library Programming

Smart Dog

Assisting with planning and delivering library programming.

Holding a Book

Outreach Services

Ethical, Legal, and Security Considerations

As libraries continue to grow and adapt to modern society, library outreach is a way for libraries to promote their services and demonstrate their value to the community...

Apply ethical, legal, and security considerations to all patron interactions and library services. 

Want to read more?  Click to read Competencies Continued

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